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DELIVERY

DELIVERY PRICES


Australian Orders

  • $8 Standard shipping on all orders under $150
  • $12 Express Shipping on all orders under $150
  • FREE STANDARD SHIPPING on all orders over $150

 NZ Orders

  • All parcels are EXPRESS POSTED for $15
  • FREE EXPRESS POSTAGE on all orders over $250

 International Orders (other than NZ)

  • FREE POSTAGE on all orders over $250
  • $20 Standard Shipping for all orders under $250
  • $35 Express Shipping for all orders under $250

 

DELIVERY INFORMATION

Your beautiful BANX swimwear are sent with Australia Post. BANXSWIM cannot guarantee delivery times, however we you should expect your delivery within these time frames. These time frames do not include processing and packaging.

Australia (metropolitan areas) Express – 1-3 business days

Australia (metropolitan areas) Standard – 3-8 business days

Australia (regional areas) between 3 and 7 days

 

International (standard) 6-20 business days
International (express)
4-6 business days

Delivery time frames for International orders are dependent on how long the parcel takes to clear in customs. All international orders are registered & require a signature upon delivery. If an attempted delivery is made, you will be required to collect your item at your local post office. Customers will be responsible for any customs or import charges. Delivery time excludes customs clearance delays for your country. Delivery times are typically 6-20 days (standard delivery) depending on your country. Sometimes parcels can take longer than expected to arrive for international orders, depending on your postal service and customs clearance times. We are not responsible for this and customers need to be aware that we will not refund orders that take longer than expected. 

If you have not received your Items within our designated time frames, please email us your full name and order number and BANXSWIM will do our best to fix any issues.   

TRACKING YOUR ORDER

Once your order is packed and leaves our BANXSWIM office, you will receive an automated email with your tracking details to track your parcel with Australia Post www.auspost.com.au/track

If you have been unable to collect your package for your post office or an incorrect address was entered when making your purchase, the courier will return your package to our BANXSWIM office. Your item will then be re-dispatched which may incur postage fees as listed in our delivery prices.

PREORDERS

If you have purchased an item that is on pre-order along with other items, they will all be sent together once the pre-order item has arrived. If you wish to receive the item that is in stock earlier, please purchase separately.

CANCELLED ORDERS

Cancelled orders will be issued with a BANXSWIM store credit and will only be cancelled if it has not been processed.